Upgrading the Data Center

WEX Health Logo

Company

WEX Health focuses on technology and growth to help businesses succeed in healthcare consumerism. They provide flexible platforms that allow their clients to improve their infrastructure, which in turn results in better user engagement.

Scenario

When this leading healthcare partner–which powers 80% of HSA mobile apps–had an initiative to upgrade its production data center with six Vblock 460s and three chassis, they turned to the experts at AHEAD.

Challenges

The Vblock service ensured that all Vblock system components maintained the current supported levels by VCE. The service included the assessment, planning, and execution of upgrade activities to ensure that the upgrade effort and risk to WEX’s systems were minimized, enabling WEX to keep the focus on its business and not the infrastructure.

The Solution

This service delivered project management, solution knowledge transfer, test and acceptance, and documentation. The software upgrade service included coordination of planning, scheduling, execution, and testing of the Vblock system elements in five primary areas:

  • Assessing WEX’s system environment
  • Establishing a rollback process and risk mitigation plan
  • Collaborating with WEX to define the upgrade plan
  • Upgrading the required components per the VCE Release Certification Matrix
  • Validating the system health when the upgrade is completed